Privacy policy.

Boxwave UK

This Privacy Policy describes how Boxwave UK ("we", "us", or "our") collects, uses, and discloses your personal information when you use our website (the "Website").

Information We Collect

We collect several different types of information for various purposes to improve your experience on our Website.

  • Personal Information: When you register for an account, purchase a membership, or contact us, you may provide us with certain personally identifiable information, such as your name, email address, billing address, phone number, and emergency contact information.

  • Usage Data: We may also collect information about how you access and use the Website, including your browsing history, IP address, device type, and operating system. This information is used for internal analytics purposes to improve the Website and user experience.

Use of Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain the Website

  • To process your account and membership

  • To send you important information about the Website, including changes to our terms, conditions, and policies

  • To personalise your experience on the Website

  • To respond to your inquiries and requests

  • To send you promotional emails about our products and services, with your consent

  • To improve the Website and develop new features

Disclosure of Your Information

We may disclose your information to third-party vendors, service providers, and contractors who help us operate the Website and provide our services. These third parties are obligated to keep your information confidential and use it only for the purposes we have disclosed.

We may also disclose your information if required by law, such as to comply with a subpoena or court order, or to protect the rights, property, or safety of ourselves or others.

Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you with services. We will also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Rights

You have certain rights regarding your personal information:

  • You can access and update your personal information.

  • You can request to delete your personal information.

  • You can object to the processing of your personal information.

You can exercise these rights by contacting us at the email address provided below.

Security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.

Children's Privacy

Our Website is not intended for children under the age of [age], and we do not knowingly collect personal information from children under that age.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

This Privacy Policy is effective as of 18.05.2024.